Heybet Terms and Conditions — Platform Usage Rules
This page sets out in detail all the terms and conditions applicable to opening an account, playing games, and conducting financial transactions on heybet.
General Terms & Acceptance
These Terms and Conditions constitute a legally binding agreement between you and heybet governing the use of the platform. By creating an account on the platform, you are deemed to have automatically agreed to all of these terms. Continued use of the account without reading the Terms will be taken as your acceptance of them. heybet reserves the right to amend or update the Terms at any time, and continued use of the platform following any changes constitutes acceptance of the new terms. Registered users will be notified of significant changes as far as reasonably possible.
This platform is intended solely for adults (18 years of age or older) residing in Bangladesh. Minors are strictly prohibited from opening an account or playing any games, and any such accounts will be closed immediately. heybet may request necessary documentation for age verification at any time, and reserves the right to restrict account activity until verification is complete.
Account Registration & User Responsibilities
At heybet Register You must provide accurate and truthful information when registering. heybet reserves the right to close any account opened with false or incorrect information at any time. Only one account is permitted per person — creating multiple accounts is a direct violation of the Terms and Conditions and may result in the forfeiture of all accounts and balances. It is your responsibility to keep your login credentials (username and password) strictly confidential, and allowing third parties to use your account is prohibited. If you believe the security of your account has been compromised, notify our support team immediately.
It is the user's responsibility to keep the phone number or email address registered to their account up to date. heybet will use the registered contact details for communication when needed, and any message sent through these details will be considered a valid notification. For more details on the protection of your personal data, please refer to our Privacy Policy page.
Deposits, Withdrawals & Financial Transactions
All transactions on the heybet platform are conducted in Bangladeshi Taka (BDT / ৳). Deposits and withdrawals can be made via bKash, Nagad, and other mobile banking methods available in the country. Deposits are generally credited to the account instantly; however, if there is a delay due to a technical issue, please notify the support team. For withdrawals, funds will be sent within the designated timeframe once identity verification and security checks are completed. The maximum and minimum deposit and withdrawal amounts are clearly stated on the relevant page and are subject to change when necessary.
Deposits or withdrawals from third-party accounts are strictly prohibited. If money laundering or illegal financial activity is suspected, heybet is obligated to suspend the relevant transaction and notify the appropriate authorities.
Gaming Rules & Prohibited Activities
At heybet Bingo, Bet, Fish GameAll games, including those listed, must be played in accordance with the applicable rules and terms. heybet reserves the right to void or correct any round where the outcome is affected by a technical error. Exploiting software vulnerabilities or bugs for unfair advantage, using bots or automated software, and colluding with other players are strictly prohibited. If such activities are detected, the account will be permanently closed and the associated balance may be forfeited. To enjoy gaming responsibly, please visit our Responsible Gaming You are requested to read this page.
Harassment of other users, use of offensive language, or any form of misconduct on the platform is prohibited. heybet will take appropriate action against such behavior and may suspend the relevant account if necessary.
Bonuses & Promotional Offers
Heybet's Promotions All bonuses and special offers displayed on the page have their own terms and conditions, which apply alongside the main Terms. Please read the applicable wagering or rollover requirements carefully before claiming any bonus. Misusing promotional benefits or attempting to collect bonuses using multiple accounts will be considered a violation of the Terms. heybet reserves the right to modify, suspend, or cancel any promotion, and will endeavor to provide advance notice where possible. In the event of any dispute regarding bonuses, heybet's decision shall be considered final.
Account Closure & Limitation of Liability
Users may request to close their account at any time. In cases of Terms violations, fraud, or illegal activity, heybet reserves the right to suspend or close an account without prior notice. heybet is not liable for any losses caused by technical errors or temporary outages on the platform, though every effort will be made to resolve such issues promptly. heybet is not obligated to provide compensation for loss of internet connection, device failure, or other personal technical issues. These Terms and Conditions are governed by the applicable laws of Bangladesh.
For any dispute or complaint, you are requested to contact the support team first. For more information, visit our FAQ Visit the page or About Us page.
Frequently Asked Questions About the Terms and Conditions
Yes, heybet may update the Terms and Conditions at any time as needed. Registered users will be notified of significant changes as far as reasonably possible, and the updated terms will take effect from the date they are published on the platform. Continued use of the platform after any changes constitutes acceptance of the new terms. We recommend checking this page regularly to stay informed of the latest updates. If you object to any term, please stop using the platform and inform the support team.
Under normal circumstances, users will be given the opportunity to withdraw their full balance before an account is closed. However, if an account is closed due to a violation of the Terms, the balance may be forfeited in full or in part. Funds derived from bonuses may be withdrawn only upon fulfillment of the relevant rollover requirements; otherwise, they may be revoked. For any questions regarding account closure, please contact FAQ Visit the page or contact our support team.
For any dispute or complaint, the first step is to contact the heybet support team directly. Most issues can be resolved quickly through the support team. For complaints regarding game outcomes or transactions, please retain all relevant information and evidence. heybet reviews all complaints impartially and endeavors to respond within a reasonable timeframe. Applicable laws and regulations of Bangladesh will be followed in resolving disputes.