Privacy & Security

Heybet Privacy Policy — How Is Your Data Protected?

Heybet places the highest priority on protecting the personal information of every player in Bangladesh. Read this policy to learn what data we collect, why we collect it, and how we store it.

Last Updated: January 2025

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What data do we collect and why?

When you register on the heybet platform, we collect your name, mobile number, email address, and date of birth. This information is used solely for creating and managing your account. We ensure this data is required only for age verification and secure transaction processing. Deposit and withdrawal records are also maintained to ensure financial protection for users in Bangladesh. Your personal information is never sold or rented to any third party.

We also automatically collect certain technical information, such as your device type, browser version, IP address, and site usage patterns. This information is used to improve our platform's performance and identify potential security risks. Using cookies and similar technologies, we remember your preferences and provide a personalized experience. You can manage cookies from your browser settings if you wish, though some services may be limited as a result. Our data collection process always follows the principle of minimum necessity.

How is your data kept secure?

Encryption & Secure Connection

All data transfers on heybet are protected by SSL/TLS encryption technology. Your login credentials and financial transaction details are sent to our servers in fully encrypted form. No unauthorized individual or organization can access this information. Our server infrastructure undergoes regular security audits.

Access Control

Only authorized staff can access your account information, and only when necessary to provide services. Every access is logged and regularly audited. Staff receive regular training on data protection. Internal data sharing is governed by strict policies.

Data Sharing with Third Parties

We never share your personal information with advertisers or irrelevant third parties. Only limited information is shared with trusted partners for payment processing, who adhere to the same privacy standards. In cases of legal obligation, information may be disclosed to the relevant authorities. Outside of this, you will be informed before any data is shared.

Data Retention & Deletion

Your data is stored only for as long as necessary. Upon receiving a request to close your account, we delete or deactivate your data within the designated timeframe. Certain data may be retained for a specified period due to legal requirements. You may request to review or correct your data at any time.

What rights do you have as a user?

Every registered user on heybet has full control over their own data. You may request a copy of your stored information at any time, and we will provide it within the designated timeframe. If you request a correction of inaccurate or outdated information, we will update it promptly. You also have the right to object to the processing of your data. We are committed to ensuring all your data rights in accordance with applicable laws in Bangladesh.

Yes, you can request the deletion of your account and associated data at any time. Once we receive your request, we typically complete the process within 30 business days. However, certain data related to legal obligations or ongoing transactions may need to be retained for a specified period. Once the data is deleted, access to the associated account will no longer be possible. For any requests, please contact us at [email protected].

Yes, heybet uses cookies to maintain your session, remember your login information, and analyze platform performance. Information collected through cookies is never shared with third parties in a personally identifiable form. You can disable cookies from your browser settings, though some features may be limited as a result. We only use necessary and functional cookies. Third-party tracking cookies are not permitted on our site.

If there are any significant changes to the privacy policy, we send a notification to your registered email or mobile number. The date of the update is always kept current at the top of this page. Users are given adequate notice before a new policy takes effect. Continued access to the platform will be considered as your acceptance of the updated policy. For any questions about the policy, you can reach out to our support team.

heybet strictly does not intentionally collect information from anyone under the age of 18. Age verification during registration is mandatory, and suspicious accounts are investigated. If any minor's data is collected by mistake, it is deleted immediately. We take any concerns raised by parents or guardians on this matter seriously. To learn more about responsible gaming, please visit our dedicated page.
Get Started Safely

Enjoy heybet with your data kept secure

If you are satisfied after reading our privacy policy, join heybet now and experience one of Bangladesh's most trusted gaming platforms. If you have more questions, visit our FAQ page or log in directly.

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